Returns and Refunds

Return windows apply from the delivery date. Items should be unworn, unlit where possible, and in original packaging. Warranty claims for defective units follow the same review path described below.

Contact support with your order number and reason for the return. You will receive written authorization before anything is shipped.

Use the original packaging where possible and include all accessories. Protect the LED components from pressure and moisture during transit.

Returned gear is checked for condition and function. Approved refunds return to your original payment method after inspection clears.