Shipping policy

Dispatch and delivery, clearly mapped

Orders are processed before they leave our warehouse, then handed to a carrier with tracking. Standard domestic and international timelines are listed below so you can plan your event or wardrobe with confidence.

Processing and transit

What happens after you order

Each order is checked and dispatched within the processing window shown at checkout. Packages are padded and boxed to protect sensitive electronics and LED components during transit, and every shipment receives an automated tracking notification once it is fulfilled.

International orders may be subject to customs checks and local handling times, which are outside our control. Delivery estimates are indicative, and carrier updates will show the latest status for your parcel.